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Damon Neale Mentoring Website Privacy Policy


Please note that this Privacy Policy is specific to the Damon Neale Mentoring website and a different Privacy Policy may apply to communications and engagements with us.

Our contact details
Name: Damon Neale
Address:
193 Levita House, Ossulston Street, Camden, London, NW1 1EZ
Phone Number: 07824805228
E-mail: damon@damonneale.co.uk
Web Address: www.damonneale.co.uk

Privacy Policy Date: 22nd June 2020.

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details) if you contact us.
• Information about issues you need our support on (if you share it with us)
• Website usage analytics, which may include IP address, cookie identifier, or otherwise.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Via the email, text message, phone call or the contact form when you make an enquiry about our services.
We also receive personal information indirectly, from the following sources in the following scenarios:
• Website visitor statistics including Google Analytics. Please see https://privacy.google.com/businesses/compliance/ for further details as to Google’s Privacy policy in relation to this data
We use the information that you have given us in order to:
• Assess suitability for our services
• Provide our services
• Understand who is visiting the website

We may share this information with:
• Our network of advisors in order to review or assist with your enquiries
• The Living Centre for performance tracking purposes
• Regulatory entities for performance tracking purposes
• Current or future funding entities for the purpose of tracking performance or requirements in line with their funding requirements
• Google Analytics in order to better understand our website visitors
• We may publish anonymised performance statistics publicly
• Visitor comments may be checked through an automated spam detection service.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting:
Name: Damon Neale
Address: 193 Levita House
Ossulston Street
Camden
London
NW1 1EZ
Phone Number: 07824805228
E-mail: damon@damonneale.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that

How we store your personal information
All website data is securely stored and hosted in our datacenters in Denmark within the European Union.
Google Analytics is stored inline with Google’s Policies. Further details may be available here: https://privacy.google.com/businesses/compliance/
If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Name, contact details and case file data may be stored on the computer’s local HDD of an Advisor, which may vary depending on your advisor. Please contact us using the contact details on this Privacy Policy if you wish to understand specifically where your data is being stored.
Name, contact details and case file data may be stored in email on the email server storage of the Advisors, which may vary depending on your advisor. Please contact us using the contact details on this Privacy Policy if you wish to understand specifically where your data is being stored.
Name, contact details and case file data may be stored in Google Drive, Microsoft OneDrive, DropBox or other cloud storage solutions, which may vary depending on your advisor. Please contact us using the contact details on this Privacy Policy if you wish to understand specifically where your data is being stored.
Name, contact details and case file data may be stored in the storage solutions of the firms providing support on your case, which may vary depending on your advisor. Please contact us using the contact details on this Privacy Policy if you wish to understand specifically where your data is being stored.
We keep contact details, requests and case files for a period of 6 years from the end of our engagement with you. We will then dispose your information by deleting them from our storage using the in-built deletion functionality of the operating systems or tooling we are using for your case, which may vary depending on your advisor. Please contact us using the contact details on this Privacy Policy if you wish to understand specifically where your data is being stored. In some cases, your data may need to be escrowed indefinitely. We will inform you if and when this is the case on a case-by-case basis.
Please contact us using the following details if you wish to make a understand where your data is being stored specifically as it may vary on a case-by-case basis:
Name: Damon Neale
Address:
Damon Neale
193 Levita House
Ossulston Street
Camden
London
NW1 1EZ
Phone Number: 07824805228
E-mail: damon@damonneale.co.uk

Your data protection rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the following details if you wish to make a request:

Name: Damon Neale
Address:
193 Levita House
Ossulston Street
Camden
London
NW1 1EZ
Phone Number: 07824805228
E-mail: damon@damonneale.co.uk

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Name: Damon Neale
Address:
193 Levita House
Ossulston Street
Camden
London
NW1 1EZ
Phone Number: 07824805228
E-mail: damon@damonneale.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk